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  • Retention

Reduce churn with flexible, high-converting cancel flows.

Solvpath turns cancel attempts on orders or subscriptions into personalized, branded save opportunities. Use easy-to-build flows to present discounts, incentives, and options that keep customers engaged and protect your revenue. Simple to use and fast to customize.

Solvpath was built by marketers who know churn. We don’t just reduce cancellations, we stop them.

No other post-sale engine does it like this.

Book a Demo
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No credit card required
  • Retention

Reduce churn with flexible, high-converting cancel flows.

Solvpath turns cancel attempts on orders or subscriptions into personalized, branded save opportunities. Use easy-to-build flows to present discounts, incentives, and options that keep customers engaged and protect your revenue. Simple to use and fast to customize.
Solvpath was built by marketers who know churn. We don’t just reduce cancellations, we stop them.

No other post-sale engine does it like this.

Book a Demo
Sign Up Free
No credit card required
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  • Turn cancellations into retained subscribers

Stop churn before it happens.

Turn cancellation attempts into retention opportunities with dynamic, branded offers. Let them skip or delay shipments, downgrade plans, swap products, reduce quantities, or accept one-time credits and bonus items, all inside a fully self-service portal. Every offer is personalized by cancel reason, helping you save more subscriptions without friction.
  • Smart churn prevention
  • Personalized save offers
  • Self-serve retention
  • Intelligent flow logic
Turn cancellation attempts into retention opportunities with dynamic, branded offers.
Solvpath helped us recover subscriptions we were about to lose. Smart segmentation and timely offers made retention effortless.

Timea Ciliberti

Founder, Relaxium
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  • Save orders at the moment they cancel

Save sales to buyer’s remorse.

Solvpath detects and intercepts order cancels minutes after purchase, especially in upsell-heavy or performance funnels. Instantly remove or discount upsells, tweak products before fulfillment, or offer store credit and free gifts to keep customers happy. Branded “Before you cancel…” modals engage shoppers, while support-free order adjustments make retention effortless.
Intercept order cancellations minutes after purchase, with upsell-heavy funnels.
  • Real-time interception
  • One-click order edits
  • Smart save offers
  • Branded cancel modals
Solvpath changed how we handle cancellations. More retained customers, zero friction.

Timea Ciliberti

Founder, Relaxium
  • Smarter Segmentation. Better Logic.

Target every customer with precision.

Run flows based on product, cancel reason, payment type, billing cycle and more. Serve the right message, to the right customer every time.
  • Test Everything. Optimize Better.

Quickly identify your highest-converting flow

Test multiple variations at once and see what actually drives results. Solvpath identifies the top performer and optimizes your flow in real time. Smarter testing, better outcomes.
Test variations, identify top performers, and optimize flows in real time for better results.
  • Analytics That Drive Action

Clear insight into churn patterns

Solvpath reveals the who, where, and why behind cancellations so you can fix issues quickly and improve retention.

Key Analytics Insights:

  • Track churn by product, campaign, and funnel
  • Identify cancel reasons and behavioral patterns
  • Analyze performance by billing cycle and customer type
  • Compare order and subscription cancellation trends
  • Spot retention gaps early and act quickly
Customer Saved
0
Customer Cancelled
0
Save Rate
0 %
Revenue Saved
0 %

Top Survey Responses

Not Working

1793

Wrong Item

615

Too Much Product

1844

Cost Factor

507

Branded Order & Subscription Portal

Branded Customer Portals

Let customers manage subscriptions, view orders, make changes, or redeem save offers. All in one place.
  • Fully branded
  • Standalone or embedded
  • Works with Shopify or non-Shopify orders

Using Multiple Platforms?
No problem.

Using Multiple Platforms? No problem.

Solvpath syncs all your stores into one portal, giving customers a single place to manage orders and subscriptions.
20 + Integrations with leading ecommerce platforms
20 + Integrations
with leading ecommerce platforms

Success Cases: Solvpath Edition

Success Cases

See how top brands cut churn, and grow revenue fast.
See how top brands cut churn,
and grow revenue fast.
Solvpath’s team was incredibly experienced, skillful, and went above and beyond to help us with our customer support automation needs.”

Timea Ciliberti

Founder, Relaxium

“Solvepath does a great job with downselling, saving sales and subscribers. We couldn’t be happier!”

Nancy Duitch

CEO, Seralabs

FAQs

Frequently Asked Questions

How fast can I launch?
Most brands go live in 2–7 days — no code needed.

See Solvpath Retention in Action

See Solvpath
Retention in Action

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