solve.com

The Post-Purchase Platform for Ecommerce Brands

Smarter support. Higher retention. More revenue.

Solvpath is an all-in-one platform that helps eCommerce brands create fast, branded self-service flows across support, retention, returns, and post-purchase engagement, designed to convert and built to scale.

Solvpath helps eCommerce brands create fast, branded self-service flows across support, retention, returns, and post-purchase engagement – designed to convert and built to scale.

No credit card required

Increase Retention

Saves Rates

0 %

Support Automation

Self Service

0 %

Return Deflection

per customer

0 %

The Post-Purchase Platform for Ecommerce Brands

Smarter support. Higher retention. More revenue.

Solvpath helps eCommerce brands create fast, branded self-service flows across support, retention, returns, and post-purchase engagement – designed to convert and built to scale.

No credit card required

The Post-Purchase Platform for Ecommerce Brands

Smarter support. Higher retention. More revenue.

Trusted by Leading Brands

How Solvpath Helps

Retention

0 %

Saves an avg. 39% of order and subscription cancel attempts.

Return Deflection

0 %

Deflects ~18% of returns through exchanges, credits, and offers.

Customer Support

0 %

Automates an avg. 74% of inbound calls, emails, and support inquiries.

Engage

0 %

Drives uplift via reactivations, cross-sells, and repeat orders.

Automate support before it becomes a ticket.

Let Solvpath handle support before it hits your team. Answer order questions, process changes, and reduce tickets with intelligent, branded self-service flows-across phone, email, and web.

From order lookups to subscription updates, Solvpath’s intelligent self-service flows resolve issues across phone, email, and web within your branded experience. We convert calls, emails, and site visitors into a controlled digital experience, giving merchants full control over every flow, design, and outcome.

Solvpath offers very intuitive self-service options for our customers who prefer to manage their accounts themselves.

Timea Ciliberti

Founder, Relaxium

Turn Cancel Attempts Into Saves

Solvpath helps deflect order and subscription cancellations by detecting cancel intent and triggering branded flows with personalized save tactics, skip a shipment, pause, swap products, targeted discounts and more…

Solvpath does a great job with downselling, saving sales and subscribers. We couldn’t be happier!

Nancy Duitch

CEO, SeraLabs

Turn Returns Into Retention

Solvpath helps you prevent unnecessary refunds by focusing on return deflection first, offering customers exchanges, instant credits, discounts, or guided troubleshooters to resolve “not working” issues.

When a return is truly needed, Solvpath automates labels, tracking, and instant exchanges, all inside a fully branded portal.

Solvpath has increased our customer satisfaction, and considerably lowered our refunds and customer support costs.

Kyle Grider

Founder, GREENAPE CBD

Turn Post-Purchase Moments Into Revenue

Engage transforms every customer interaction into a revenue opportunity. Re-activate subscriptions, inspire repeat purchases, and cross-sell new products all within the same flows that handle support, returns, and order tracking. Deliver timely offers, discounts, and promotions that turn everyday inquiries into measurable revenue.

Recover revenue without adding complexity.

Solvpath changed the game for us when it came to customer service.

Sam Sakievich

CEO, Team Strategery

Branded Customer Portals

Build a portal that fits your brand choose the modules you need and connect all your
ecommerce & subscription platforms in one place.

Build a portal that fits your brand choose the modules you need and connect all your ecommerce & subscription platforms in one place.

Success Cases: Solvpath Edition

Success Cases

See how top brands cut churn, automate support, and grow revenue with solvpath.

See how top brands cut churn,
automate support, and grow revenue with solvpath.

“The team at Solvpath is incredible to work with—they were tireless in ensuring a seamless integration and launch, and diligent in monitoring performance to ensure we were meeting our customer service goals.”

Timea Ciliberti

Founder, Relaxium

“Solvepath does a great job with downselling, saving sales and subscribers. We couldn’t be happier!”

Nancy Duitch

CEO, Seralabs

Insights That Drive Growth

See cancellations saved, returns deflected, tickets resolved, and revenue recovered.
Dimensional reports reveal the where and why so you can improve retention and grow revenue

See cancellations saved, returns deflected, tickets resolved, and revenue recovered. Dimensional reports reveal the where and why so you can improve retention and grow revenue.